Privacy Policy
Smalls respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how Smalls may collect, use, store and disclose information when you visit www.smalls.asia , place an order, contact us or otherwise interact with our services.
LAST UPDATED: SEPTEMBER 2026We use personal information to operate our services, process orders and provide customer support while taking reasonable measures to protect the information entrusted to us.
Information We May Collect
Depending on how you use our website and services, we may collect information such as:
- Name
- Phone number
- Email address
- Billing and delivery address
- Order and transaction information
- Products purchased or viewed
- Customer support communications
- Device and browser information
- IP address
- Website usage information
- Other information you voluntarily provide
How We May Use Your Information
We may use personal information to:
- Process and fulfil orders
- Confirm purchases
- Arrange delivery
- Communicate order updates
- Process applicable exchanges, returns or refunds
- Provide customer support
- Maintain appropriate business and transaction records
- Improve our website, products and customer experience
- Detect or prevent fraud, misuse or security incidents
- Comply with applicable legal and regulatory requirements
- Send permitted marketing or promotional communications
Sharing Information
We may share information where reasonably necessary with service providers involved in operating our business, including:
- Courier and delivery providers
- Payment service providers
- Ecommerce and website providers
- Hosting and technology providers
- Analytics providers
- Marketing service providers
- Professional advisers
We may also disclose information where required by applicable law, regulation, legal process or lawful request from an authorised authority.
Cookies & Similar Technologies
Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage and, where applicable, support analytics and advertising.
Your browser may allow you to manage or disable certain cookies. Disabling some cookies may affect website functionality.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer service, business records, dispute resolution and applicable legal or regulatory requirements.
Data Security
We take reasonable administrative and technical measures intended to protect personal information from unauthorised access, misuse, loss or disclosure.
However, no internet-based system or method of electronic transmission can be guaranteed to be completely secure.
Your Information & Requests
Subject to applicable law and reasonable identity verification, you may contact us regarding your personal information, including requests concerning correction or other applicable data rights.
EMAIL PRIVACY SUPPORTThird-Party Services
Our website may contain links to or integrations with independent third-party websites or services.
Those services may operate under their own privacy policies and terms. Smalls is not responsible for the independent privacy practices of third parties.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, business practices, technology or applicable requirements.
The latest version will be published on this page with an updated “Last Updated” date.
Contact Us
Contact Smalls if you have questions about this Privacy Policy or how your personal information is handled.
65/3 Kadamtola WASA Road
Bashabo, Dhaka-1214
Bangladesh