We’re Here to Help

Contact Us

Have a question about a product, size, order, exchange or delivery? The Smalls team is here to help.

01 — CUSTOMER SUPPORT

Connect with Smalls

Contact us through phone, WhatsApp or email for assistance with products and orders.

Smalls

⌖
Address
65/3 Kadamtola WASA Road
Bashabo, Dhaka-1214
Bangladesh
☎
Phone / WhatsApp
+880 1302-309030
@
Email
infosmallsbd@gmail.com
↗
Website
www.smalls.asia
02

Order Enquiries

If you are contacting us regarding an existing order, please provide:

  • Your order number
  • The phone number used to place the order
  • A brief description of your question or issue
  • Clear photographs or video where relevant
03

Exchanges & Complaints

Please contact us within the relevant time period after receiving your order.

Request Timeframes

3 Days Eligible exchange requests should be submitted within 3 days of receiving the order.
2 Days Complaints about wrong, damaged, defective or incomplete products should be submitted within 2 days of receiving the order.

Please review our Return & Exchange Policy for the full eligibility requirements.

◆

Your Security

For your security, please never send your password, PIN, OTP or complete payment-card information through email, WhatsApp, social media or other messages.

We aim to respond to customer enquiries as quickly as reasonably possible.